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Return Policy

Please note that we do not accept returns. We encourage you to carefully review product details and ask any questions you may have before making a purchase. Your satisfaction is important to us, and we appreciate your understanding of our return poli

Exchanges and Store Credit Policy

Eligibility and Conditions. Exchanges allowed?: No. Store Credit offered?:  No. Due to the custom nature of our portraits, they are not eligible for exchanges. We do offer free minor revisions to your design prior to printing and are always willing t

Cancellations and Order Modifications Policy

Order cancellations and or modifications must be submitted in writing within 1 hour of order placement. After that time has elapsed, you may be eligible for a refund, exchange, or store credit. Please refer to those policies for more details. Our can

Incomplete Orders / Missing Items Policy

Our Incomplete Orders/Missing Items Policy is designed to address and rectify orders that arrive with missing items or components. If such a situation occurs, CartoonifyMe will process a replacement for the affected items. The Incomplete or Missing I

Shipping Policy

Eligible Destinations:. CartoonifyMe provides shipping services to the contiguous 48 states and Washington D.C. Order Fulfillment:. Portrait Work - We aim to complete portraits in 2-5 days, but sometimes our artists can be very busy so it may take a

Chargebacks Policy

At CartoonifyMe, we strive to provide excellent customer service and resolve any issues that may arise. This policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you acknowledge and agree t

Onward VIP Protection+

CartoonifyMe has partnered with Onward to provide our customers with carbon neutral shipping protection, CashBack and a 90 day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen or dam

Discounts Policy

At CartoonifyMe, we believe in providing exceptional value to our valued customers. To enhance your shopping experience and reward your loyalty, we offer the following discount policy:. Promotional Discounts:. We frequently run promotional campaigns